Orders & Shipping
Sending Art Around the World
Where can my order be shipped?
Any treasure you find here can be shipped to:
North America
Canada, Mexico, Continental United States
South America
Argentina, Brazil
Europe
Albania, Andorra, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican City
Middle East & Asia
Hong Kong, India, Indonesia, Israel, Japan, Lebanon, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Türkiye, United Arab Emirates, Vietnam
Africa
South Africa
Oceania
Australia, New Zealand
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Every order tracked so you can watch your treasure move from A to B to You.
Sent carbon neutral at no extra charge. Helping you gain peace of mind your money's being kind.
Orders to the rest of the world are coming as soon as I can!
How much will shipping cost?
Free shipping for orders over $50
$5-10 shipping for orders less than $50
When will my order be delivered?
All the treasures you find here are made brand new, just for you. The average time between receiving an order, producing your new treasure and shipping it is 1-4 days.
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Average time for shipments to reach you:
1. USA: 2-5 days
2. Canada: 3-8 days
3. UK: 2-5 days
4. Europe: 3-6 days
5. Australia: 2-5 days
6. New Zealand: 3-8 days
7 Rest of the world: 2-4 weeks
Will my package be tracked?
Every order from my store is delivered with tracking.
In North America, Europe, Japan, Australia & NZ tracking is reliable and consistent. Tracking outside those regions depends on local carriers, and the quality of tracking can vary from place to place.
I can't be responsible for tracking that stops in your home country before your package gets to you. Talk to me if you'd like to organise a postal upgrade, like signature on delivery.
Want to locate some treasure right now?
Why haven't I received all my items?
All the treasure you find here is packaged with care and mostly grouped by product type for shipping — ensuring they all arrive safely. So if you order a phone case, pillow and an art print in the same order, they may arrive in 3 separate packages, because each has its own particular requirements for shipping.
If you're still waiting on treasure to arrive...
OR
▼ Track your treasure below
How do returns work?
I gladly accept returns and exchanges, because changes of heart are a part of life.
But I don't offer returns, refunds or exchanges on discounted / sale items unless they arrived damaged or faulty.
And I can't pay for return shipping for changes of heart. If I did, I'd have to raise prices, and I'm all about artisan treasure at fair prices, fair trade and fair profit.
Learn more about my step-by-step returns process.
Talk Is Cheap
Carbon positive shipping
Beyond Neutral
Your new order's shipped carbon positive. A multilayered approach that has 2 parts:
1. Grassroots Carbon connects with landowners to store carbon in natural ecosystems—enriching them while helping to offset emissions from shipping.
It'll take a village to protect our global village, and Grassroots Carbon has just the kind of fresh take our world needs now.
2. Ecologi x Eden plant a tree for every treasure in your cart, because the future deserves more than 1 tree per order. And have you ever heard of rewilding? Well, it's pretty much all Eden does 🤓
Back to the root of it all
Grassroots Carbon connects businesses (like this one) with landowners across the USA to create a win-win solution.
Landowners store carbon in natural ecosystems like forests and soils, which helps us offset emissions from shipping. Which directly supports sustainable land management practices that improve soil health. Meaning you get to feel good about yourself, knowing every treasure you invite home from my store contributes to a greener tomorrow.
Let's rewild the future
With the help of Ecologi and Eden Reforestation Projects, your next order will...
🌳 Rewild lands already affected by climate change.
🌳 Rewild with native flora, not quick grow tree farms.
🌳 Always be in consultation with local communities.
🌳 Alleviate extreme poverty by creating an economic incentive to ensure the wellbeing of the restoration project.
🌳 Ensure locals have a sense of ownership over the restored forests, which they protect with great care.
A world that grows by giving
Every treasure you invite home creates real-world impact through my partnership with Buy1Give1
Proceeds from every purchase you make empower women, maximize health outcomes, and ensure clean sanitation. Helping communities across the world evolve and thrive.
All gems, no junk
All the treasure you find here is made ethically, artfully and as sustainably as possible.
When you invite treasures from my store into your life, you’re getting something truly special. Helping you look good, feel good and do good without costing the Earth or breaking the bank.
Get in touch
Have questions about your order, or a general enquiry?
