Ask the Oracle

Expect a reply within 24hr. Talk soon!

FAQs

Where does my treasure get produced?

Thinking Global, Acting Local

The treasures you find here are produced in ethical workshops across the USA, UK, EU and Aus. Supporting local heroes and economies with the added benefit of (pretty) speedy delivery considering your treasure gets made brand new, just for you. Plus, regional production means your treasure gets delivered with less carbon emissions, too... win-win-win!

How does my treasure get produced?

Made Brand New, Just For You and Ethically, Too

Overproduction is one of the biggest contributors to landfill and there are easy fixes that just need reframing. Like the treasure in your order, which will be produced brand new, just for you.

It's called print on demand, and if it became the standard for fashion and decor then we'd dramatically reduce landfill overnight. Of course transitions are never that simple, but here's why print on demand should be the future of retail: products only get produced that people actually want.

So there's no dusty stock in a box behind this website — waiting for someone to order it. No fast fashion 'workshops' in the background pumping out styles a mile a minute. No inventory at all. And just imagine if the global production model for fashion and decor switched to print on demand. What a simple and clear revolution that would be.
Where can my order be shipped?

Any treasure you find here can be shipped to:

North America

Canada, Mexico, Continental United States

South America

Argentina, Brazil

Europe

Albania, Andorra, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican City

Middle East & Asia

China, Hong Kong, India, Indonesia, Israel, Japan, Lebanon, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Türkiye, United Arab Emirates, Vietnam

Africa

South Africa

Oceania

Australia, New Zealand

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Every package tracked so you can watch your treasure move from A to B to You.

Sent carbon neutral at no extra charge. Helping you gain peace of mind your money's being kind.

Orders to the rest of the world coming as soon as I can!
How much will shipping cost?

Delivery to 60+ countries

Free shipping worldwide — check if we ship to you
When will my order arrive?

USA: 4-9 days • Canada: 5-12 days • UK: 4-9 days • Europe: 5-10 days • Australia: 4-9 days • New Zealand: 5-12 days • Rest of the world: 3-4 weeks

Why the wait? Every treasure you find here is produced after you purchase. So the delivery times include production, quality assurance, thoughtful packaging and shipping. More details on orders and shipping

Every package tracked so you can watch your treasure move from A to B to You.

Sent carbon neutral at no extra charge. Helping you gain peace of mind your money's being kind.
Can I track my order?

Every order from my store is delivered with tracking.

In North America, Europe, Japan, Australia & NZ tracking is reliable and consistent. Tracking outside those regions depends on local carriers, and the quality of tracking can vary from place to place.

I can't be responsible for tracking that stops in your home country before your package gets to you. Talk to me if you'd like to organise a postal upgrade, like signature on delivery.

Want to locate some treasure right now?

Track your treasure
How do returns work?

1. Open Request

You're welcome to open a return / exchange request within 30 days of your order's delivery. All items for return must be delivered back in their original condition, with their original packaging included.

2. Wait For Approval

Expect a reply within 24-48hr

Once your return's approved, you'll receive the return address, so you can mail items back with confidence. Please wait for approval before mailing anything, to avoid confusion and disappointment.

3. Return Items

Return shipping: You pay for return shipping fees unless you received faulty / incorrect items or they get damaged in transit.

Tracking: Please send your items back with tracking. No refunds can be given for items that aren't received.

On sale: No returns or exchanges for discounted / on sale items unless they arrived damaged or faulty.

Payment method: After your return's approved, you'll be refunded via your original payment method.

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Learn more about my step-by-step returns process.