Art Print Treasure Chest
Fine Art Print FAQs
Materials, Finishes, Inks & Printing
What is the paper's finish?
A premium quality heavyweight fine art print material with a smooth, clean finish.
Museum-quality paper that's extremely consistent and works perfectly with large, full colour graphics, illustrations and photography.
The matte finish emphasises different highlights and tones in the source artworks; helping to create stunning results that let colors, light and shadow tell their full story.
Materials used for the paper?
Archival-grade, 200gsm matte art paper elevates art beyond the ordinary.
FSC® certified—meaning every tree harvested is replaced, every worker treated fairly and local communities' rights respected.
What printing inks are used?
Neo pigment, water-based inks that are 100% non-hazardous and toxin-free. Meeting the strictest industry standards as defined by Oeko-Tex 100 safety applications, Residues Standard List (RSL) and the American Association of Textile Chemists and Colorists.
How is the art printed?
Giclée printing: Forget 4 color CMYK. Giclée layers up to 12 — alive with deeper shadows, richer highlights and multidimensional contrasts.
100+ years of color: Printed using a pro-lab process that helps your art stay bold & breathtaking for a lifetime with non-toxic, archival-grade inks.
What frames are available?
Chevron cut frames crafted from sustainably sourced FSC® wood with an ultra-clear perspex glaze and delivered ready to hang with a premium fine art print.
What colors are the frames?
The frames are available in 3 distinctive colors:
1. Black: Inky undertones suit everything from bold modernity to gothic opulence.
2. White: A crisp look that helps art shine brighter in dark rooms to lift your mood.
3. Natural: Infuses warmth wherever it roams with those rich, honeyed tones.
What are the frame dimensions?
Depth from wall: 22mm
Face width: 20mm
Rebate width: 5mm
Rebate depth: 17mm
Do the framed prints include mount borders?
Yes they do. All the mount borders are chic, acid-free and “conservation grade” with a depth of 2.4mm. Just like the ones used in art galleries and museums. Ensuring your art print remains vivid and free from discoloration for decades to come.
Production & Ethics
Where is the art produced?
Every art print and framed artwork you find on my store can be printed at labs across the USA, UK, EU & AUS. An international network that ensures your new treasure gets made as close to you as possible. Significantly reducing delivery times and carbon emissions from the print lab to your front door.
Is the art ethically made?
All my print lab partners around the world adhere to anti child labour and anti forced labour regulations. Providing safe and generous working environments for all staff. And each of the print labs I work with actively use renewable energy over grid electricity wherever possible.
The print labs also provide traceability for core raw materials from suppliers. And those suppliers are always screened for compliance with fair labor and sustainability standards.
EU GPSR safety details?
Product name: Fine art prints / Framed art prints
Features: Custom fine art prints. Satin-laminated picture frames that can be ordered with a mount border in your choice of frame sizes and colours. Perspex glaze. Delivered ready to hang.
Materials: Fine art paper, wood, perspex
Age restriction: This product is made for adults
EU warranty: 2-year warranty in EEA and UK, established by Directive 1999/44/EC.
Eco properties: Water-based inks. Sustainably sourced paper and/or wood.
Serial/batch number: Your order number.
GPSR manufacturer: Toby Leon, Suite 1004, 1/44 Mountain St, Ultimo NSW 2007 Australia.
Delivery & Returns
How much will shipping cost?
Orders over $50 USD ship free.
Orders under $50 USD cost between $5-10 USD to ship depending on which part of the world you're ordering from.
When will my artwork arrive?
Delivery Time = Production + Shipping
Production: Every iPhone case is made brand new after you place an order. The average time it takes to print, quality check and pack your iPhone case for shipping is 2-3 days.
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Average shipping times: USA: 2-5 days • Canada: 3-8 days • UK: 2-5 days • Europe: 3-6 days • Australia: 2-5 days • New Zealand: 3-8 days • Rest of the world: 2-4 weeks
Please check the orders and shipping page for more specifics.
Can I return the artwork?
Returns and Refunds
1. You're welcome to open a return / exchange request within 30 days of your order's delivery.
2. All items for return must be delivered back in their original condition, with their original packaging included.
3. No guarantees your return will be approved if you send items back before the approval of your return request
4. No returns, refunds or exchanges on discounted or sale items.
5. Return shipping costs are only covered in the rare cases that items arrive faulty, incorrect or damaged.
More details on returns and refunds
