Orders + Shipping
We're a global marketplace working with dozens of suppliers, makers, artists and crafters.
We have plenty of treasure to ship round the world. But much of our treasure is USA only. For now!
Free Shipping on Orders to USA, AUS, NZ, UK + Select EU Countries
Free shipping to: Australia, Austria, Belgium, Czechia, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, New Zealand, Poland, Portugal, Spain, United Kingdom, United States
Orders to the rest of the world ship via carrier-based rates, but we’re looking at cheaper shipping options for global orders. See orders and shipping for details.
Every order tracked: Automatic tracking is included for all orders, so you can watch your treasure move from A to B to You.
Sent carbon neutral at no extra charge. Helping you gain peace of mind your money's being kind.
Free shipping to...
Australia, Austria, Belgium, Czechia, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, New Zealand, Poland, Portugal, Spain, United Kingdom, United States
Discounted shipping rates to...
For orders to the rest of the world, we use carrier-based shipping rates and discount them as much as possible. So your shipping costs will depend on your order's weight and can be estimated on our cart page. Add something to your cart now to test and see how much it costs to ship.
We're a global marketplace working with dozens of suppliers. These are our average processing + shipping times...
Average Order Processing
Average time between receiving an order & sending it out = 1-4 days
Average Shipping Times
Average time for order to reach you after it's been shipped:
• USA: 2-5 business days
• Canada: 3-8 business days
• UK: 2-5 business days
• Europe: 3-6 business days
• Australia: 2-5 business days
• New Zealand: 3-8 business days
• Rest of the world: 2-4 weeks
We gladly accept returns and exchanges on our in-house treasure, because changes of heart are part of life. But our USA only suppliers do not offer refunds, so we can't offer refunds on their pieces either.
Please check individual product pages for returns eligibility.
We also don't offer returns, refunds or exchanges on discounted / sale items unless they arrived damaged or faulty.
And we can't pay for return shipping for changes of heart. If we did we'd have to raise our prices, and we're all about artisan treasure at fair prices, fair trade and fair profit.
Learn more about our step-by-step returns process.